Flat rate worldwide shipping available
Flat rate worldwide shipping available
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Shipping and Tracking

To make your shopping experience fuss free, we are offering FLAT RATE shipping worldwide* (see Zone splits below). Shipping price will be the same no matter how much you buy, so it's a great idea to find some friends to share an order together today, and split the shipping cost!   

For Hong Kong orders:

Enjoy FREE shipping with a minimum spend of HKD$500. If minimum amount is not met, there is a standard flat fee of HKD20 for all orders sent to an address in Hong Kong. 

Duration

We will aim to process and dispatch all orders within 1-3 business days upon order confirmation and payment, unless specifically stated on our website during busy seasons or holidays. Usual duration of delivery upon dispatch by our service provider is between 2-3 business days. However, there may be some minor delay in delivery of orders placed during peak season, and unforeseen circumstances that are out of our control (e.g. weather, shipping delays).

Order Tracking

All customers will be notified with a Shipping Confirmation email (along with tracking number) once the orders are dispatched. 

 

For International orders:

 

Rates

Countries

Rate

Asia Zone 1

(Including: Bangladesh, China, India, Indonesia, Macau, Malaysia, Philippines, Singapore, Sri Lanka, Taiwan, Thailand. If your country is not listed here, please refer to the shipping categories below)

 

HK$60 (approximately US$7.5)

Asia Zone 2

(Including: Japan, South Korea, Mongolia, Vietnam)

HK$80
(approximately US$10)
USA, Australia, United Kingdom, Europe

 

HK$80
(approximately US$10)

 

Canada, New Zealand, and Rest of the World

 

HK$200
(approximately US$24)

  * If your country is not listed in any zone, the shipping rate will be charged under 'Rest of the World'.

Duration

We will aim to dispatch all orders within 1-3 business days upon order confirmation and payment, unless specifically stated on our website during busy seasons.

All international deliveries generally takes between 6-12 business days for shipping.

 

**Please note that due to current situation relating to the COVID19 outbreak, there are substantial reductions in flight frequencies or even cancellation of flights to destinations by airlines, which means that international delivery may take longer than usual. Please expect a buffer for an additional 3-5 business days**


Order Tracking

All customers will be notified with a Shipping Confirmation email (along with tracking number) once the orders are dispatched. 

 

We ship all international orders as "Merchandise" and the customer may be subject to custom duties or import taxes once the shipment reaches your country. Customers are responsible for these costs and we recommend checking with your local customs office for more information

 

If delivery of a package is refused, rejected, or returned for delivery failure, we reserve the right to charge your credit card for both outbound and inbound shipping charges.

 

For further questions, please contact us at minilovetales@gmail.com